Terms and Conditions

Terms and Conditions Please read

Terms and Conditions

Please Read: These are the terms and conditions (the “Agreement”) governing your participation in any Emailexpert UK Ltd owned, promoted, and operated event, whether online or in-person (the “Event”).

By registering for an Event, you agree to these terms, which form a binding legal contract between the Event promoter and host, Emailexpert UK Ltd (“Emailexpert” or “Owner and Organiser”), and the registered participant (“you” or “Participant”). You should only complete a registration for yourself, not for any third party.

Ticketing Agent
Any ticketing agent facilitating the event registration and ticket sales acts solely as an intermediary for VAT or regulatory compliance and has no contractual relationship with you beyond this limited function. All contractual obligations, including payment, cancellation, and refunds, are strictly between the ticket purchaser and Emailexpert UK Ltd.

Participant Requirements

1.1 Access
Your payment and registration entitle you to access to the Event for which you have registered. Any additional costs associated with your attendance (e.g., travel, accommodation, optional activities) are your responsibility, and Emailexpert has no liability for such costs. Additional in-person activities may incur extra charges.

1.2 Use of Likeness
By participating in the Event, you grant Emailexpert the right to record, film, photograph, or capture your likeness and to distribute, broadcast, or otherwise use this media in perpetuity. If you do not wish for your likeness to be used, you may opt out by notifying us in writing via email before the Event or during registration. We will make reasonable efforts to exclude your likeness from media recordings. This grant includes the right to edit, use, and disseminate the media.

1.3 Event Content
Emailexpert reserves the right to change any aspect of the Event, including the name, content, program, speakers, venue, and timings, but not the Event date. The Event will be recorded and may be streamed live to paid participants, subject to technical availability. While we will make best efforts to provide a live stream, this is not guaranteed due to the potential for technical issues. Replays may be available depending on the ticket type purchased and may be accessible to the public after the Event.

Prohibited Conduct

2.1 Limitations on Use
By registering for an Event, you agree not to sell, transfer, or share your access link or code unless authorized by Emailexpert UK Ltd in writing. If you violate this policy, Emailexpert may cancel your access, retain any payments, report you to law enforcement, and ban you from future Events.

2.2 Disruptive Conduct
Emailexpert reserves the right to remove any participant whose conduct is deemed disruptive or detrimental to the Event, or to other attendees’ enjoyment.

2.3 Recording, Live Streaming, and Videotaping
Participants are prohibited from recording, broadcasting, or sharing audio or video from Event sessions.

2.4 Unethical Business Practices
Emailexpert reserves the right to deny participation to anyone engaging in unethical or non-compliant business practices.

Fees and Registration

3.1 Payment
Payment for the Event is due at the time of registration. If payment is insufficient or declined, Emailexpert may deny access to the Event without liability.

3.2 Taxes
The Event fee may be subject to applicable taxes, such as VAT or sales tax, which will be added to the price.

Cancellation and Quality Assurance

4.1 Quality Assurance
Emailexpert strives to provide a valuable experience. If you feel there is room for improvement, please provide feedback via the evaluation form upon arrival. To request a credit or refund, please submit a written request within 5 business days after the Event at nely@emailexpert.com. Complaints will be evaluated in context with feedback from other participants.

4.2 Cancellations
Participants may cancel their attendance up to 14 days before the Event, in which case their ticket will be converted to a full-price online ticket, with the price difference refunded or provided as credit for a future Event. Cancellations made up to 7 days before the Event are subject to a €75 booking fee and the cost of a full-price online ticket, which will be deducted from the refund.

No refunds will be issued for cancellations made less than 7 days before the Event. If you fail to cancel and do not attend the Event, you remain responsible for full payment. Emailexpert and its agents are not obligated to refund any portion of the registration fee beyond these terms.

4.3 Force Majeure
In the event of circumstances beyond Emailexpert's control (e.g., natural disasters, strikes, government restrictions, or pandemics), Emailexpert may terminate the Event without liability. If the Event is canceled prior to its start, Emailexpert will reschedule the Event, and your registration fee will be applied to the rescheduled Event or another Event of your choice.

Event Registration Confirmation

5.1 Confirmation
Upon completing your registration, you will receive a confirmation email. Please ensure your email address is correct, and check your junk/spam folder if necessary.

5.2 Event Information
You will receive essential information for the Event electronically at the email address you provided.

5.3 Future Notifications
By registering, you agree to be added to the Event participant list and may receive notifications about future Events.

Privacy Policy

If you prefer not to receive marketing messages from us, you may unsubscribe using the link in any marketing email. We do not subscribe you to any marketing lists without your consent. Please refer to our Privacy Policy on the respective Event site.

Intellectual Property

7.1 Ownership
All intellectual property related to the Event, including content, materials, and trademarks, is owned by Emailexpert or the Event sponsors and speakers. You may not use or reproduce any of these materials without written permission.

7.2 License
Nothing in this Agreement grants you any rights to Emailexpert's intellectual property, which remains the exclusive property of Emailexpert and its affiliates.

Disclaimer of Warranties and Limitation of Liability

8.1 No Warranties
Emailexpert provides the Event “as-is,” without warranties, including implied warranties of fitness for a particular purpose or merchantability. The views expressed at the Event are those of the speakers and do not necessarily reflect Emailexpert’s views. Emailexpert disclaims liability for errors or omissions in the Event content.

8.2 Limitation of Liability
Except as required by law, Emailexpert and its affiliates are not liable for any direct, indirect, special, incidental, or consequential damages arising from the Event.

8.3 Liability Cap
The maximum liability of Emailexpert for any claim related to the Event shall not exceed the amount paid by you under this Agreement.

Miscellaneous

9.1 Governing Law
This Agreement shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law principles. By registering for an Event, you agree to submit to the exclusive jurisdiction of the courts of England and Wales.

9.2 Enforcement
Emailexpert’s failure to exercise any right under this Agreement does not waive that right. If any provision is found unenforceable, it will be limited to the minimum extent necessary to ensure the remainder of the Agreement remains in effect. This Agreement is not transferable or assignable by you without Emailexpert’s written consent. Both parties agree that this Agreement constitutes the complete understanding between the parties, superseding any prior agreements, and that any modifications must be in writing and signed by both parties.

 
Updated December 29 2024