Lucky Kannan is a Software Engineering Manager at Zoho, bringing over 11 years of experience in the tech industry. Known for his pioneering work in email marketing and deliverability, he has led the development of groundbreaking tools and technologies, including a custom-built Mail Transfer Agent (MTA) and an Email Address Checker—both of which have significantly enhanced efficiency and precision in email operations. Under Lucky’s leadership, Zoho’s suite of deliverability solutions has expanded to include advanced inbox placement and reporting tools, empowering teams to operate at scale. He also spearheaded the revamp of Zoho Marketing Automation’s antispam engine, bolstering its capability to block spammers and protect user experience. Leveraging his expertise in artificial intelligence, Lucky continues to shape the future of deliverability and antispam management by deploying cutting-edge AI agents. His commitment to innovation and leadership has made him a driving force behind smarter, faster, and more efficient processes in the rapidly evolving world of email technology.