schedule details Agenda

The agenda is a work in progress and subject to significant changes and updates.
Online sessions 15th-16th April 2025
In Person in Amsterdam  24th-25th April 2025

26th April King's Day Experience (Premium Networking Activity).

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schedule

10:00 - 10:30

Registration & Networking

Coffee, Pastries and Registration

11:00 - 11:30

Learning from deferrals: tuning your MTA for better deliverability

Syed Alam

This session explores how to manage email queues efficiently to improve deliverability. Learn to optimize MTA retries, backoff strategies, and queue management to reduce delays and maximize delivery rate. Using real-world examples from different MTAs, we’ll dive into data-driven strategies for smarter email delivery.

11:30 - 12:30

Workshop: Scientific approach to solving deliverability problems

Laura Atkins

12:30 - 13:30

Lunch Break

Networking Lunch Break, sandwiches and refreshments Lunch sponsored by TBC

13:30 - 13:35

Welcome

Andrew Bonar

13:35 - 13:40

Message from our sponsors

Willem Stam

13:40 - 14:00

Opening Keynote

Udeme Ukutt

14:05 - 14:25

Stuck on the Tracks: Email’s Innovation Problem

Eline van der Vorm

14:30 - 14:50

Getting your head out of the cloud

Mike Hillyer

a guide to migrating from SaaS to on-prem email infrastructure.

14:55 - 15:20

“Mental Model” Differences Between MTAs

David Harris

a guide to migrating from SaaS to on-prem email infrastructure.

15:20 - 15:45

Break

Sponsored by ZeroBounce and EasyDMARC

15:45 - 15:55

Why do data protection authorities still tolerate email spoofing?

Prof. Dr. Ronald Petrlic

In this talk, Prof. Dr. Ronald Petrlic from the Nuremberg Institute of Technology will focus on the role of data protection authorities in enforcing standard mechanisms such as SPF and DKIM by controllers. He will highlight how the authorities have been largely inactive on this issue, tolerating non-compliance. Emphasising the situation in Germany, Prof. Dr. Petrlic notes that German DPAs concentrate significantly on email security, albeit on the wrong details. Additionally, he will present a longitudinal study of approximately 130,000 German companies regarding their implementation of SPF and DMARC, demonstrating the impact of regulations such as PCI.Take Aways: Non-enforcement of state of the art security measures; longitudinal Study of companies‘ mail servers; impact of regulation

16:00 - 16:25

Machine Learning for Bounce Management

Steve Tuck

16:30 - 17:10

The intertwining of Deliverability, DMARC, and Operations

Mohammed Zaman

17:15 - 17:55

Bringing the MTA In-house: Lessons Learned at Klaviyo

Liam Kelly

17:55 - 18:00

Happy Hour Welcome from Kickbox

Networking Break

18:00 - 19:00

Kickbox Happy Hour

Networking Break Sponsored by Kickbox

10:00 - 10:30

Welcome Coffee

Coffee, Pastries and Registration

10:30 - 10:35

Welcome Day 2

Andrew Bonar

10:35 - 11:05

EngagingNetworks TBC

Gwynne Dixon

11:10 - 11:30

Introducing Dynamic Email Operations

Anders Långsved

11:35 - 11:55

Say No to Bots, Bounces & Bad Data: From Collection to Engagement

Jennifer Nespola Lantz

Autobots, roll out—into a cleaner, more engaged email list! In the digital battle against bots, bounces, and bad data, your email campaigns need their spark to be high-performing, highly-efficient machines."Say No to Bots, Bounces & Bad Data: From Collection to Engagement" is your transformative guide to becoming a master of email list optimization. Learn how to combat bot submissions, remove bad data, and keep your lists performing at their peak. From deploying defenses like CAPTCHA and email validation to fine-tuning list hygiene to tuning engagement to maintain your list ongoing, this session will equip you to transform your email strategy into a well-oiled machine that delivers results.Takeaways: 1. Activate Your Defenses (Real-Time Validation & Captcha):Don’t let Decepticons (aka bots) invade your email lists. Use Captcha and real-time validation to ensure every collected email is valid and human.2. Roll Out a Maintenance Plan (Lifecycle Hygiene):Keep your list in fighting shape with regular engagement tracking, bounce management, and proactive cleaning.3. Know When to Shift Gears (Removing Inactive Contacts):Understand the lifecycle of your list, knowing when to re-engage subscribers or remove outdated, inactive contacts.4. Neutralize the Enemy (Bot Identification):Spot bot activities in campaigns to better measure success and prevent them from disrupting your performance.

12:00 - 12:30

DMARC Adoption & ESP Practices

Hovsep Najarian

Presentation on DMARC adoption, where is DMARC after the latest changes in the industry, and where do we stand in terms of ESP support and good practices

12:30 - 13:30

Lunch Break

Networking Lunch Break, sandwiches and refreshments Lunch sponsored by TBC

13:30 - 14:15

Ask Me Anything: The Struggles of Anti-Abuse Teams—Fighting Bad Actors

Jennifer Nespola Lantz

Fighting Bad Actors Without Blocking the Good

14:30 - 15:20

Expert insights on building, scaling and securing high-volume email platforms

Maarten Oelering

Join leading technical experts from Automattic, Zoho, Mailkit, and MailerLite for an insightful panel discussion on the intricacies of high-volume email operations. Discover the strategies behind managing infrastructures that deliver millions of emails daily, from the selection and operation of Mail Transfer Agents (MTAs), to the critical considerations for scaling to meet new demands. The panelists will share their firsthand experiences in ensuring reliable and secure delivery, delving into essential techniques for compliance, spam prevention, and maintaining a positive sender reputation. Gain valuable insights into the tools and methodologies employed, including AI-driven anti-abuse and the value of Kubernetes, from the technical leaders who are shaping the future of email communication at scale.

15:20 - 15:45

Break

Sponsored by Bouncer

15:45 - 16:25

Panel Blocklists

Yves-Marie Le Pors-Chauvel

16:35 - 17:15

Topic TBC: Panel discussion ISP's & MBPs

Marcel Becker

17:20 - 18:00

Topic TBC : ESP Panel

Martina Lipp

18:00 - 19:00

Emailexpert Happy Hour

Networking Break Sponsored by Emailexpert

10:00 - 10:30

Arrivals & Registration

Coffee, Pastries and Registration

10:30 - 12:00

DMARC Workshop

Todd Herr

The What, Why, and How of DMARC 

12:00 - 12:30

Workshop Analytics

Kevin Steba

12:30 - 13:30

Networking Lunch

Networking Lunch Break, sandwiches and refreshments

15:45 - 16:45

WORKSHOP: Scaling MTA Infrastructure

David Harris

16:50 - 17:10

Advanced look at Antibots

Jakub Olexa

17:15 - 17:45

All the bounces we cannot see: A deferral story

Yves-Marie Le Pors-Chauvel

When you work in email deliverability industry, you constantly hear about Bounce processing, eventually blocking bounced addresses and possibly unsubscribing bounce addresses... In short, processing bounces is the absolute basis of email deliverability! But then, what about Deferrals: Should they be processed? How? Does this only concern senders running their own MTA or also senders using ESPs? What are the impacts?

10:00 - 10:30

Arrivals & Registration

Coffee, Pastries and Registration

10:35 -11:30

Meet the Minds Behind KumoMTA: Ask Us Anything

Mike Hillyer

Join us for an exclusive session with the founders of KumoMTA. Dive deep into the world of email deliverability, explore the innovative features of KumoMTA, and have all your burning questions answered by the team. This is your chance to connect and gain insights directly from the creators.

11:35 - 11:55

Talking Deliverability with Developers

Jon Burke

This session delves into the challenges that arise when discussing email deliverability issues with developers. It aims to equip participants with strategies for effectively communicating the importance of email deliverability improvements in a way that resonates with developers, while also persuading them to understand these tasks during sprint planning. We’ll explore how to showcase developers the value of these improvements, not just for the business but also in terms of user experience, to gain developer buy-in. Additionally, the session will provide practical tips on how to enable developers to implement the necessary features by aligning the work with their role and responsibilities, ensuring they understand both the technical and user-centered value of the changes. The discussion will also touch on how to measure the outcomes of these efforts, including defining key metrics that indicate success and value for the end users. Finally, the session will highlight how to share the impact of these changes with the broader team by presenting user feedback, key performance metrics, and tangible results, ensuring that everyone involved can see the direct benefits of their contributions.Take Aways: 1. How to show value to developers 2. How do we able to get the developers to develop deliverability features 3. How to measure the outcome

12:00- 12:30

Workshop: Clusters, integrations & Q&A (GreenArrow)

David Harris

12:30 - 13:30

Networking Lunch

Networking Lunch Break, sandwiches and refreshments

15:20 - 15:45

Networking Break

Networking Refreshment Break